Shipping policy
Last updated: October 16, 2026
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or holidays.
Shipping Options & Delivery Estimates
- Shipping options and charges for your order are shown at checkout.
- Delivery time depends on the shipping option you choose. Standard shipping takes around 3–9 business days.
- Delivery delays can occasionally occur due to high demand, weather conditions, or carrier issues.
Shipping Carrier
Our standard carrier is UPS.
Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipment confirmation email with a tracking number.
- The tracking number will become active within 24 hours.
Shipping Restrictions
- Currently, we ship only within Canada.
- We do not ship to P.O. Boxes or APO/FPO addresses.
Local Pickup
Free local pickup is available at 53 Saintsbury Crescent, Brampton, ON L6R 2V9, by appointment. See our Local Pickup Policy.
Damages During Shipping
- If your order arrives damaged, please save all packaging materials and the damaged goods, and contact us right away.
- Email us at shopactivate.sports@gmail.com with your order number and photos so we can help.
Questions About Shipping?
For any questions about shipping or delivery, contact us at shopactivate.sports@gmail.com. We are always happy to assist you!